From 14 to 27 — grass roots experience. Selling tomatoes at the market or starting a business with $300 over and over, I learned in practice to feel people and understand what drives them.
Newspaper distribution companies, blinds manufacturing, currency exchange offices.
To me a cleaner, a loader or a cook is not some mysterious incomprehensible creature. Whatever job you pick — at some point I did it with my own hands or managed it directly.